CRM

Managing relationships with key stakeholders—whether they’re government officials, business partners, advocacy groups, or community leaders—requires precision, timeliness, and strategic communication.

Track All of Your Stakeholders and Customers in One Place

Centralised Relationship Management

Keep all stakeholder and customer data in a single platform, ensuring seamless access to past interactions, contact details, and engagement history across your team.

Automated Follow-Ups & Alerts

Never miss an important update—automate reminders, track key events, and receive alerts when stakeholders take actions that impact your business or organisation.

Data-Driven Insights & Reporting

Analyse trends, measure engagement effectiveness, and generate reports to make informed decisions about stakeholder relationships and customer interactions with real-time data.

Seamless Collaboration Across Teams

Shared Access & Visibility

Ensure your entire team stays aligned with a shared database of stakeholders, customers, and interactions, eliminating silos and improving collaboration.

Role-Based Permissions

Control access levels so the right team members can view, edit, or manage stakeholder relationships without compromising sensitive information.

Integrated Communication Tools

Sync emails, meeting notes, and messages directly within the platform, allowing for seamless engagement tracking and a unified communication history.

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Organise Your Stakeholders with Smart Tagging

Custom Tags for Easy Categorisation

Group stakeholders and customers based on roles, interests, influence, or engagement level, making it easy to filter and find key contacts when needed.

Track Issues & Policy Interests

Tag stakeholders by the topics they care about—whether it’s legislation, advocacy efforts, or industry trends—to personalise outreach and engagement strategies.

Multi-Layered Tagging for Deeper Insights

Apply multiple tags to stakeholders to track their roles, affiliations, and key issues, allowing for more precise segmentation and targeted engagement strategies.

Related Features.

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Stakeholders
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Workflow Management
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Issue Managment
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Frequently asked questions.

How does OmniTrend improve workflow management in government relations?

OmniTrend streamlines processes by automating task assignments, tracking deadlines, and providing a centralised platform for managing stakeholder interactions and policy initiatives.

Can OmniTrend help coordinate team efforts across multiple campaigns?

Yes, OmniTrend enables users to manage multiple workflows, ensuring tasks are aligned, deadlines are met, and teams stay on track with campaign objectives.

Does OmniTrend support collaboration within teams?

OmniTrend fosters collaboration with shared dashboards, task tracking, and real-time updates, ensuring everyone is aligned and informed on ongoing projects.

How does OmniTrend assist in monitoring the progress of workflows?

With detailed analytics and progress tracking, OmniTrend provides visibility into task completion, bottlenecks, and overall efficiency, helping teams optimise their workflows.

Book a call and discover how OmniTrend can transform your data into
decisive action, driving smarter decisions and impactful results.

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Your Strategy?

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